Reviews

The importance of collecting reviews

As a photographer, collecting reviews is essential for building your reputation and attracting new clients. What better time to ask for a review than right after your clients have received their stunning gallery and are thrilled with their photos? To help you make this process seamless, we've created a feature that allows you to easily request reviews at the end of each gallery.

Turn on Reviews

For every gallery, you have the option to enable reviews. To get started, go to the gallery you want to work with and click on Reviews. Simply toggle the Allow reviews option on. Next, you can select which fields you want to display for your clients to fill out.

Star Ratings for:

• Overall Experience

• Customer Contact

• Photoshoot

• Price / Quality

More detailed message and recommendation:

• Title

• Message

• Recommendation

Tip: Enable as many fields as possible. This will help you collect detailed reviews that you can showcase on your own review site. The more information you gather, the more impressive your reviews will appear!

View your reviews

To view all the reviews you've received, simply click on Reviews in your menu. When a client leaves a review, you will be the only one who can see it. This ensures that you can manage and respond to their feedback directly.

Review site (coming soon)

We’re excited to announce that you will soon have the ability to approve or decline reviews. Once you approve a review, it will be featured on your personal review site. This is a fantastic new feature from Shootstack that we’re currently working on!

Respond to reviews

Engaging with your clients is important, and you can also respond to their reviews. Just click on the review and scroll down to find the response section. Your client will receive an email with your reply. If you approved the review for the review site, your response will also be visible there.

Start collecting reviews now! The more reviews you gather, the stronger your credibility will appear to potential clients. By actively seeking feedback, you not only enhance your reputation but also showcase the quality of your work.